Your customer intelligence, one message away.Alchemic stitches every interview, survey, support ticket and immersion into one continuously-learning intelligence layer. Ask in plain English from Slack, Teams or WhatsApp — Alchemic combs through your customer history and answers with cited evidence in seconds. No dashboard to log in to.
One question100,000 + data points30 seconds
Trusted by brand and insights teams at
Your customer signal lives in eight different tools. None of them talk to each other.
When a marketer needs an answer about a brand, a buyer, or a category, they spend a week chasing it. Last quarter’s brand-equity wave is in one dashboard. Live customer feedback is in Zendesk and Gainsight. Open-ended NPS sits in Looker. The deep ethnographic immersion you commissioned six months ago is a 60-page PDF in someone’s inbox.
The signal exists. The synthesis is missing — and synthesis is the actual work.
The solution
Ask in plain English. Get a cited answer.
Tag @Alchemic in Slack, Teams, or WhatsApp and ask the way you'd ask a colleague. Alchemic reasons across your data and replies in 30 seconds — every claim cites the studies, quotes, and respondent counts behind it.
Every signal, one knowledge base.
Past studies, live CX channels, uploaded research from any tool — all stitched into one continuously-learning intelligence layer. Your brand context and segment history persist across studies and compound over time.
Built for business users, not just analysts.
No SQL, no new dashboards, no prompt engineering. Ask in plain words, get answers you can drop into a deck — same hour. The platform adapts to how your team works, not the other way round.
How it works
From question to cited answer in 30 seconds.
Step 1
Connect your sources.
Your existing Alchemic studies plug in instantly. Add CX channels, upload past research files (PDFs, decks, transcripts) — every source becomes a live, searchable layer of the intelligence base.
Step 2
Ask from Slack, Teams, or WhatsApp.
Tag @Alchemic from any messaging surface — Slack, Microsoft Teams, or WhatsApp — and ask in plain English. No dashboard, no new login. Alchemic decides which sources to pull from, reasons across them, and replies with cited evidence in 30 seconds.
Step 3
Drill, share, build on it.
Click any cited claim to see the underlying respondents, quotes, and voice clips. Share the answer to a brand-team channel. Ask a follow-up. Each question makes the next answer sharper.
Why Alchemic
Built different, by design.
Cited evidence, not generative summary.
Every claim in every answer links back to the underlying respondents, quotes and studies. You can drill into a verbatim, watch a voice clip, see the respondent count. No black-box AI.
Native and uploaded sources, treated equally.
Your live Alchemic studies and your old research PDFs both feed the intelligence base. Decade-old immersion notes, last quarter’s tracker, this morning’s Zendesk ticket — all queryable from the same message.
Channel-agnostic. Works wherever your team already does.
No new dashboard tab to learn, no extra login. Alchemic shows up wherever your team already collaborates — Slack channels, Microsoft Teams threads, WhatsApp groups. The interface is the question you’d ask a colleague, typed where you’d already be typing.
Compounding intelligence — every question makes the next sharper.
Your category vocabulary, brand context, segment history and prior questions persist. Six months in, Alchemic understands your category better than any new analyst ever could. Legacy stacks start every project cold; this one compounds.
Use cases
Every question your team is already asking.
Brand persona discovery
Understand who’s actually buying and how the buyer profile has shifted.
“Who’s our actual core buyer this quarter — and what’s changed since last year?”
Competitive intelligence
Separate real competitive threats from short-term noise, using your own data.
“Is Bloomwell a real threat, or is it a one-quarter spike?”
Concept and product reads
Surface what customers actually said about launches, packaging, and new ideas.
“What did people actually say about the relaunch packaging?”
CX pattern diagnosis
Find the root cause behind churn, drops, and satisfaction shifts.
“Why is churn up 3 points among new subscribers in Tier 2 cities?”